Quad Membership Terms of Service


Subscription Period

Quad membership is an annual subscription per organization that can be renewed annually.

Eligibility for Individual Offers

Quad membership does not guarantee eligibility for offers. Refer to individual offers for eligibility requirements and restrictions.

Reduced Admin Fees

Quad membership benefits include reductions of TechSoup administrative fees for products or services from the TechSoup catalog. If an organization meets the eligibility requirements for an offer, they may request that offer with a reduced administrative fee. For each eligible offer, an organization may request up to 10 users, licenses, or products per fiscal year, as long the quantity they request does not exceed the quantity allowed in the offer restrictions. This benefit may be used at any time during the annual subscription period.

Some products and services have costs included in the administrative fee that TechSoup pays directly to product or service providers. In those cases, the administrative fees will be reduced to only those costs.

For more details on Quad membership benefits, see the Quad membership offer page.

Returns and Refunds

Refunds may be requested within the first three months of Quad membership only if the organization has not used Quad membership benefits to request products or services with reduced administrative fees from the TechSoup South Africa catalog.

Termination of Subscription

TechSoup South Africa reserves the right to cancel Quad membership if Terms and Conditions are violated or there is abusive or fraudulent activity in usage of Quad membership benefits.